Control Room Roles

Operator
Radio Dispatch
Call Handler
Supervisor
Traffic Management

Control Room Technologies

ICCS
COBS
Command & Control
CCTV
Airwave
PNC
GIS
MDT

Control Room Training

Experience from Police,
Fire Service and Highways
Agency control rooms.
Training beyond the
technologies to develop
operator abilities

Technology Manufacturers

Fortek
SunGard
Motorola
Peek
Serco
IMASS
Ericsson
Intergraph
IBI Group